We deliver to many countries, the information on this page is specific to customers ordering for delivery within the United Kingdom. For international delivery information please visit the applicable site using the country selector on the right-hand side of our page footer.
All orders placed in the United Kingdom are dispatched from our office in Glasgow, UK. Orders placed by 14:00 (BST) Monday to Friday will be dispatched that day. Orders placed after 14:00 (BST) or on the weekend will be dispatched the next working day.
We offer two delivery methods on orders from the UK:
Free on all orders over £19.95. For orders below this value there is a £1.95 delivery charge.
Dispatched via Royal Mail First Class. Royal Mail aim to deliver 93% of First Class post by the next working day.
Available on all orders for a delivery fee of £7.95.
Dispatched via UPS Express, delivery is next working day with tracking details available upon request from our Customer Care team.
Yes, if your delivery hasn't yet been dispatched then our team would be happy to change your delivery address. Please use our support form but hurry, we usually dispatch orders within 24-hours!
Despite Royal Mail's goal to deliver international mail within 3-5 business days, occasionally it can take a little longer. If your order still hasn't arrived after 5 working days, please contact our customer care team.
For UPS deliveries please use the tracking code to check the status of your delivery. If there is an error or the information provided by UPS isn't sufficient, we recommend contacting UPS directly for a direct response. Should there be an issue with your delivery then please contact us immediately and we will resolve it for you.