We are shipping orders but due to high demand and changes to our processes for safety, we are advising that dispatch may be delayed. We kindly ask that you allow 7 working days to pass before contacting regarding late delivery of your order. Our team are responding to emails as quickly as possible and we appreciate your patience, stay safe.
For the latest update on our delivery services, please see below.
- Royal Mail have not informed us of any significant impact on their ability to deliver our customers' orders. We recommend you also check Royal Mail's website for the latest info.
- Although UPS have not informed us of any disruption to their services, we have decided to temporarily remove this delivery option to ensure no customers pay for a service which may be impacted upon at any time. We appreciate your understanding in this matter.
Our priority is our team’s health and security, and that of our partners and customers. We made the decision empty our Glasgow HQ of people – the team are now working remotely; those remaining in our distribution facilities are spread out to minimise contact. We’re following advice from WHO, NHS, the British and Scottish governments.
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